Shipping Policy

1. Order Processing

All items are custom embroidered/printed and made-to-order. Please allow 2–5 business days for production before your order is shipped. Processing times may vary slightly during holidays or high-demand seasons.

---

2. Shipping Times

• United States: Delivery usually takes 5-10 business days.

• International: Delivery times vary by location, but most orders arrive within 10–20 business days after fulfillment.

• Customers will receive a tracking number once their order has shipped.

---

3. Shipping Costs

• U.S. Orders: A shipping fee will apply, displayed at checkout. Rates depend on destination.

• International Orders: A shipping fee will apply, displayed at checkout. Rates depend on destination.

---

4. Customs & Duties

International customers are responsible for any customs fees, import duties, or taxes charged by their country. These costs are not included in our shipping fees.

---

5. Delays

While we strive to meet all delivery estimates, shipping times may be affected by factors outside our control, such as carrier delays or customs clearance. If you experience a delay, please contact us through our Contact page, and we’ll work with you to resolve it.

---

6. Our Commitment

At Darb al-Arab, every order is handled with care. We keep our customers updated with tracking information and are always available to assist with shipping questions. Your satisfaction and trust are our priority.